Free Shipping On every order, no minimum. Tracked from door to door.
Easy Returns 30-day return window. No hassle, no drama.
Secure Checkout Encrypted payments. Your data stays private, always.
Curated Style Every piece is hand-picked for quality and wearability.
Real Support Questions? We reply within 24 hours — real people, not bots.
Fair Prices Quality fashion without the designer markup.

Frequently Asked Questions

Everything you need to know before you shop. Can't find your answer? Get in touch.

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped, delivery typically takes 5–10 business days depending on your location. You'll receive a confirmation email with tracking as soon as your order is on its way.

Do you offer free shipping?

Yes — we offer free shipping on every order, no minimum required. Every shipment includes full tracking so you always know where your package is.

What is your return policy?

We offer a 30-day return window from the date you receive your order. Items must be unworn, unwashed, and in their original condition with all tags attached. To start a return, email us at support@faalea.com with your order number — we'll guide you through the process.

How do I find my size?

Each product page includes a detailed size guide with measurements in inches and centimeters. We recommend measuring a piece you already own and love, then comparing it to our chart. If you're between sizes, we generally suggest sizing up for a more relaxed fit.

Can I track my order?

Absolutely. Once your order ships, you'll receive an email with your tracking number. You can also check your order status anytime on our Track Your Order page. Please allow 24–48 hours after shipment for tracking to become active.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Maestro), plus PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted — we never store your card details.

Still have questions? Email us at support@faalea.com — we usually reply within 24 hours.